Returns & Refunds

We want you to be completely satisfied with your purchase.

Returns

Products may be returned within 14 days of delivery, subject to:

• unused condition
• original packaging
• proof of purchase

Non-returnable Products

The following cannot normally be returned:

• Cut timber
• Made-to-order products
• Clearance items
• Perishable materials
• Special orders

Unless faulty.

Faulty Goods

If goods arrive damaged or defective, please contact us immediately.

Refunds

Approved refunds are processed back to the original payment method.